Department of Calm

What does your business do?
My independent learning and development (training/ L&D) consultancy practice provides tailored workplace wellness solutions. I partner with HR teams, independent HR and Organisation Development Consultants across a range of sectors.

What motivated you to do what you do?
I once worked as an academic researching and teaching post graduate adults in UK Business Schools in the subject of Management, Leadership, Organisation Development and Team Building. It was within that work where I grew to more fully understand why there is need to reduce company risks to business productivity and organisational effectiveness through managing the wellbeing of all staff. Previously I had gotten a sense that there was a problem because I noticed that many people sought to treat their workplace generated ills themselves through a disparate range of methods. I also saw how many employees sneeringly turned away from what their company offered. Instead they preferred to assist themselves (treating anxiety, overwork stress, tired muscular and RSI skeletal injuries) through ways that works best for them. It was also noted that when these people become self employed or business owners they struggle to find suitable workplace wellness solutions that are designed for small and medium sized enterprise (SME) owners and freelancers too.

What is your Unique Selling Point?
Unlike other learning and development (L&D) experts I design more bespoke and purposeful training interventions to help owners more meaningfully build practical skills and retain learning particularly about workplace wellness. I’m a trainer for stress reducing management competencies and I’m a Mental Health First Aider. Although I’m not a psychologist I’m informed by process consulting which is based on a system psychodynamic approach thanks to my Tavistock Training. My focus on workplace wellbeing comes from a place of considering the individual’s needs and I don’t think of my assignments or delegates as a homogenous cohort for a tick box exercise. I specialise in small groups and individual workplace wellness coaching. From working with the Mayor of London’s Office on the Healthy Workplace Charter I also provide enhanced information sharing about best practice.

Who is your ideal customer/client?
Senior executives, heads of departments, business owners, freelancers (solopreneurs, mumpreneurs, webpreneurs) business managers. Recently I’ve been seeing a lot of traveling business women. So in essence its those that are working from home or feel like they are operating in isolation and would welcome a professional but not psychological sounding board. They are seeking a regular place to settle rest and recover from the strains imposed upon them by their work efforts.

What gives your business the edge over your competitors?
Surprisingly my background as a beauty, spa and wellness industry consultant seems to have helped provide an additional edge to my work. This comes from being a practitioner in my early years. So through my unusual combination of experiences and my spa industry contacts I’m able to add more female friendly wellness and luxury elements to traditional team building and corporate wellness day events. To do this I use the spa space as a learning and training place so that groups of delegates can get to grips with the practice and behaviours of deep relaxation as well as learning various de stressing and humanising techniques, like in the Bush Retreats for instance

Do you have a particular service or product you’d like to flag up here?
Yes I’ve recently created a workplace wellness package of services for locals by joining forces with the K West Hotel & Spa. Here you can enjoy relaxing treatments with stress-reduction training in one effective suite of packages, the ‘Department of Calm’ at K West Hotel & Spa in Shepherd’s Bush, London. ‘The Department of Calm’ is a series of advanced treatment packages inspired by my 30 years of work in the spa industry. The packages offer workplace wellbeing solutions which cater for individuals. All the packages are formulated with the aim to help individuals cope with work stress in a manageable way. The treatments blend one-to-one coaching with relaxing spa activities, in turn creating a personalised resilience program for stress.

How do people get in touch with you?
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Social Media
Twitter – @GlenisWade

What is your biggest challenge in the current climate?
Currently it’s keeping up with technology as I create online courses for learning and development solutions too.

Where do you think your business will be in 5 years’ time?
Hopefully grown and gained a national reputation for effective learning and development solutions that are workplace wellness focused.

Has being a member of ABN helped your business?
I think it has helped other businesses that I’m in contact with. It’s a great resource for local business information. Coming to the meetings and lunches have given me inspiration and I’ve formed vital business contacts.

What do you like about the Askew Road?
It’s a wonderful wiggly parade of independently owned shops, where when you step into many of them you’re guaranteed to buy something original, stylish and of our time. And if you’re very lucky you will also be able to have a nice long natter with the business owner. This is rare for shops in London these days. It kind of reminds me of Camberwick Green.

What do you think Askew Road will be like in 5 years’ time?
I hope it doesn’t change too much. We just need more independent shops of a wider variety.

How easy is it to shop locally in Askew Road?
Very easy! It’s a hop and skip around the corner for me.

What are your favourite shops and businesses in Askew Road?

  • Ginger Pig- Love to get a ½ kilo of their bacon every now and again and when I see TV chefs talk about unusual cuts of meat I think of them;
  • J.W.BEETON- Nice shop for a regular browse and friendly chat during your purchase;
  • Max Inc- The industrial coat stand I purchased there is still admired by all my visitors (he even delivered it himself I recall);
  • Cocktail- Love the quirky style and enjoyed spending a Saturday morning speaking to the owner about their aesthetic;
  • Japanese Bakery- Nice team and a pleasant serene place to enjoy a Japanese bun or two and sip an exotic tisane;
  • Apple Estates opposite Starch Green (Gita there arranged a fabulous flat for me when I moved back to London from Manchester- she was very helpful) I love that they have returned with a new look after the new building works;
  • Octavia Charity Shop: Very good for browsing and bumping into a neighbour or two.

What shops and businesses do you think Askew Road lacks?

  • A fresh fishmonger (they probably need to come back);
  • A high-end haberdashers and upholstery/ interiors fabric shop;
  • A greengrocer (exotic organic fruit and veg);
  • A quirky specialist clothes shop (like selling designer aprons to the world).

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